What do I need to know about my arrival?
Your apartment is ready from 3 p.m. or 4 p.m. on the arrival day. Please give us a call almost 30 minutes before arrival to inform you whether the hand over of the keys and the check-in will be directly at your flat or at our office at "Brandstraße 27"! If you arrive later than 6 p.m., you have to speak to us before, because the office will be closed after 6 p.m.!
In that case we can prepare a "late check-in" for you. In this case you need to collect your key from a place we will tell you before your arrival.
During the check-in you get your keys and all the information you need for your stay! Please notice that we need to collect the city tax from you on the arrival day, cash! You get all the important information for your arrival and departure also together with your booking confirmation!
Last update on 13.02.2017 by admin.