How do I book a flat?
1. Booking request
Please use our contact form or our e-mail address (firstname.lastname@example.org) for a first request. Please inform yourself first on our FAQ website to accelerate the process of the booking!
2. Temporary offer
Within 24hours you get a non-binding offer from us. This is guilty until the flat gets booked by someone else!
3. Acceptance of the offer
If you like to accept our offer and make the binding confirmation, please reply back to our offer and send us your whole address. As soon as you get our e-mail with the booking confirmation, the booking is guaranteed.
4. Official Confirmation and payment
We send you your confirmation and our general business terms after you accepted our offer. The first payment has to be done 7 days after the booking, the rest of the payment 4 weeks before arrival.
5. Payment on the arrival day
The amount you get with your booking confirmation has to be paid in advance. On your arrival day it is only possible to pay the city tax or extra fee's (Wi-Fi, garage, change of towels etcetera). You can pay with maestro card or Credit Card (Master & Visa Card) .
Last update on 02.04.2020 by admin.